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BILLING DATES
Water bills are sent within one week of your
meter being read. Meters are read in routes
determined by the geographical location of
each property.
The date in which you get your bill
each month coincides with the date the meter
is read.
Customers receiving sewer service
only from the District will get their bill
around the middle of each month.
Unfortunately, at this time we are unable to customize
your billing date. The day (of the month) it
comes will remain fairly consistent,
however. |
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WATER RATES
The
rates Otay Customers pay for water are
determined based on a variety of factors.
Water in
Southern California must be
transported to the region from hundreds of
miles away.
Our water dollars pay for these
systems and the power, chemicals and people
needed to operate them. |
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RESIDENTIAL
CUSTOMERS
Water is charged per billing unit. One unit
is 100 cubic feet, or 748 gallons of water.
For domestic customers, Otay employs an
inclining-block rate structure (the more you
use, the more it costs). Customers using
less than ten units of water in a month
receive the first five units at the
"lifeline" rate. This is in recognition of
our elderly and/or low-income users and
rewards conservation.
Please
see our rate sheet for detailed rate
information. |
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COMMERCIAL, AGRICULTURAL AND OTHER NON-RESIDENTIAL CUSTOMERS
Otay
currently employs an inclining-block rate
structure (the more you use, the more it
costs).
For commercial and agricultural
customers, the inclining-blocks are
dependent on the size of the water meter.
Please see our rate sheet for
detailed information. Agricultural users may
apply for a discount on the water they need
provided they sign an agreement to cut back
and/or suspend their demand should supplies
become limited (call the District for
details).
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SEWER CUSTOMERS
The
District currently provides sewer service to
approximately 4,200 customers in a small,
urbanized area within the northern section
of the District. The District is the owner
and operator of the Ralph W. Chapman Water
Recycling Facility (RWCWRF) and a member of
the City of
San Diego Metropolitan Wastewater System.
Otay Water District uses a
winter-based consumption charge for
residential sewer customers. The Winter
Average is computed by adding the units of
water used during the winter period of
January through April and dividing by four.
Customers are charged sewer for the
next calendar year based on this winter
average. |
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AREAS WITH CITY OF
CHULA VISTA SEWER SERVICE
The
Otay Water District does not provide sewer
service to its customers living in Chula
Vista, however, those customers will see
Chula Vista sewer service charges on their
Otay bill. This is done under contract and
any questions regarding sewer service in
Chula Vista should be directed to
the City of
Chula Vista
by calling (619) 476.5380. |
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LATE
CHARGE/PENALTIES
Charges and penalties are imposed on
delinquent accounts. If payment is not
received by the District on or before the
next month's billing the current amount
owing is subject to a 5% charge for late
payment. If service is interrupted for
non-payment, additional charges up to $40
and deposit may be required. There is a
$25.00 charge for any check returned by the
bank. |
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