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Home Page
About Us
ABOUT OTAY
At-A-Glance
History
Frequently Asked Questions
District Awards
Organizational Chart
Management Team
CONTACT US
Hours and Location
District Calendar
Report Water Waste
EMPLOYMENT
Job Opportunities
Job Interest Cards
Job Descriptions
BID OPPORTUNITIES
Free Vendor Registration / PlanetBids
CUPCCAA
WATER INFORMATION
Desalination
Fluoridation
Reclamation Water
Wastewater
Emergency Preparedness
Water Quality
NEWS AND DOCUMENTS
Code of Ordinances
Strategic Plan
Publications and Public Notices
Otay News
Enterprise System Catalog
For Customers
CUSTOMER SERVICES
Start or Terminate Service
Update Your Account
Discontinuation of Water Service for Delinquent Accounts
One-Time Payment Extension
Leak Adjustment Request
Unclaimed Monies
BILLING INFORMATION
Payment Options
Water and Sewer Rates
WATER SERVICES
Water Outages
How to Read Your Meter
How to Check for Leaks
How to Turn off Your Water
Backflow / Cross-Connection
Poly Replacement Program
Remove / Move Meter Request
Conservation
CONSERVATION
Drought Updates
Rebates & Programs
Education Programs
Water Smart Landscape Designs
Waterwise Gardener
The Water Conservation Garden
Engineering Services
ENGINEERING
Construction Inspection
Environmental
Public Services
Underground Facilities
Public Notices
MAPS
Otay Mesa
CAPITAL IMPROVEMENTS
Capital Improvement Program Budget
Fiscal Year CIP 6-Year Overview
Governing Board
BOARD OF DIRECTORS
Jose Lopez
Ryan Keyes
Mark Robak
Francisco X. Rivera
Gary Croucher
Fair Political Practices Commission (FPPC) Form 806
AGENDA AND MINUTES
Board Meetings
Committee Meetings
I want to…
GENERAL
Contact Otay
Know Business Hours and Location
View Job Openings
Learn about Water Quality
Report Water Waste
Check for Water Outages
View Bid Opportunities
CUSTOMER SERVICES
Pay My Bill
Sign up for Autopay
Sign up for paperless billing
Start or Terminate Service
Update My Account Information
Learn How to Read My Meter
ENGINEERING SERVICES
Apply for Plan Checks
Apply for Service Installation
Apply for Water / Sewer Annexation
Purchase a Water Meter
View Meter Fees & Deposits
Call Underground Service Alert
Home Page
About Us
ABOUT OTAY
At-A-Glance
History
Frequently Asked Questions
District Awards
Organizational Chart
Management Team
CONTACT US
Hours and Location
District Calendar
Report Water Waste
EMPLOYMENT
Job Opportunities
Job Interest Cards
Job Descriptions
BID OPPORTUNITIES
Free Vendor Registration / PlanetBids
CUPCCAA
WATER INFORMATION
Desalination
Fluoridation
Reclamation Water
Wastewater
Emergency Preparedness
Water Quality
NEWS AND DOCUMENTS
Code of Ordinances
Strategic Plan
Publications and Public Notices
Otay News
Enterprise System Catalog
For Customers
CUSTOMER SERVICES
Start or Terminate Service
Update Your Account
Discontinuation of Water Service for Delinquent Accounts
One-Time Payment Extension
Leak Adjustment Request
Unclaimed Monies
BILLING INFORMATION
Payment Options
Water and Sewer Rates
WATER SERVICES
Water Outages
How to Read Your Meter
How to Check for Leaks
How to Turn off Your Water
Backflow / Cross-Connection
Poly Replacement Program
Remove / Move Meter Request
Conservation
CONSERVATION
Drought Updates
Rebates & Programs
Education Programs
Water Smart Landscape Designs
Waterwise Gardener
The Water Conservation Garden
Engineering Services
ENGINEERING
Construction Inspection
Environmental
Public Services
Underground Facilities
Public Notices
MAPS
Otay Mesa
CAPITAL IMPROVEMENTS
Capital Improvement Program Budget
Fiscal Year CIP 6-Year Overview
Governing Board
BOARD OF DIRECTORS
Jose Lopez
Ryan Keyes
Mark Robak
Francisco X. Rivera
Gary Croucher
Fair Political Practices Commission (FPPC) Form 806
AGENDA AND MINUTES
Board Meetings
Committee Meetings
I want to…
GENERAL
Contact Otay
Know Business Hours and Location
View Job Openings
Learn about Water Quality
Report Water Waste
Check for Water Outages
View Bid Opportunities
CUSTOMER SERVICES
Pay My Bill
Sign up for Autopay
Sign up for paperless billing
Start or Terminate Service
Update My Account Information
Learn How to Read My Meter
ENGINEERING SERVICES
Apply for Plan Checks
Apply for Service Installation
Apply for Water / Sewer Annexation
Purchase a Water Meter
View Meter Fees & Deposits
Call Underground Service Alert
Start or Terminate Service Form
Please submit your request before 4:30 p.m. one business day prior to the date you wish to begin or terminate service. We cannot accommodate same day, holiday, or weekend requests.
Select Start Service or Terminate Service
*
Start Service
Terminate Service
Are you the Owner or Tenant?
*
Owner
Tenant
If you are a Tenant, a deposit is required and will be billed to you.
The property owner must submit an Owner Acknowledgement form before a Tenant can establish service.
Reason why service is being terminated
*
Please note owners are responsible for monthly system and sewer fees until rental date or close of escrow.
New Tenant
Property Sold
Other
List Reason
You must submit an Owner Acknowledgement Form before your tenant can start service. Link to the form has been provided below.
Owner Acknowledgement Form
Reason why service is being terminated
Have you had service with Otay Water District at a previous address?
*
No
Yes
Previous address serviced by Otay Water District
Street Address
Address Line 2
City
State
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
U.S. Virgin Islands
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
ZIP Code
Proof of Ownership
*
(i.e. Title, Deed, Closing Documents)
Drop files here or
Select files
Accepted file types: jpg, png, pdf, Max. file size: 8 MB.
Proof of Ownership
(i.e. Title, Deed, Closing Documents)
Drop files here or
Select files
Accepted file types: jpg, png, pdf, Max. file size: 8 MB.
Date to Start or Terminate Service
*
We cannot accommodate same day, holiday, or weekend service requests
MM slash DD slash YYYY
Primary Name on Account
*
First
Last
Secondary Name on Account
Additional name that will be listed on your account
First
Last
Relationship to Primary Account Holder
Account Number
Service Address
*
Street Address
Address Line 2
City
State
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
U.S. Virgin Islands
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
ZIP Code
Is your billing address different than your service address?
No
Yes
Billing Address
Street Address
Address Line 2
City
State
Zip Code
Country
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo
Congo, Democratic Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czechia
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Primary Phone Number
*
Secondary Phone Number
Forwarding Address
*
Street Address
Address Line 2
City
State
Zip Code
Country
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo
Congo, Democratic Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czechia
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Email Address
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