Meter Box Device Update

Truck with Master Meter logo

Meter Box Device Update

15:42 21 November in News

The Otay Water District’s meter vendor, Master Meter, started updating meter firmware across our service area this month (November 2024). This work will continue into 2025.

Allegro device

Here is what to expect:

  • Master Meter employees and vehicles will be clearly marked.
  • A small device (like the one pictured on the right) could be placed in your meter box for 6–8 hours. Please do not remove or tamper with it.

If you have any questions, contact our customer service team at 619-670-2222 or customerservice@otaywater.gov. Thank you for your cooperation!

Meter box

Sample Meter Box