Meter Box Device Update
15:42 21 November
in News
The Otay Water District’s meter vendor, Master Meter, started updating meter firmware across our service area this month (November 2024). This work will continue into 2025.
Here is what to expect:
- Master Meter employees and vehicles will be clearly marked.
- A small device (like the one pictured on the right) could be placed in your meter box for 6–8 hours. Please do not remove or tamper with it.
If you have any questions, contact our customer service team at 619-670-2222 or customerservice@otaywater.gov. Thank you for your cooperation!