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Discontinuation of Water Service for Delinquent Accounts

Discontinuation of Water Service For Delinquent Accounts

Otay Water District may disconnect water service for customers who fail to make payment in accordance with the terms of the Discontinuation of Water Service for Delinquent Accounts policy.

This policy is effective January 1, 2020.

Policy Documents

Residential and Multi-Family Delinquent Shut-offs

Otay Water District is required by state law to publish the total number of water shut-offs due to account delinquency from the previous calendar year. This data is updated on an annual basis.

**Calendar Year 2025**
	Jan	Feb	Mar	Apr	May	June	July	Aug	Sept	Oct	Nov	Dec
Number of Shut-Offs	172	143	145	194	165	162	207	134	179	215	102	128

For Calendar Year 2025

	Number of Shut-offs
Jan	172
Feb	143
Mar	145
Apr	194
May	165
June	162
July	207
Aug	134
Sept	179
Oct	215
Nov	102
Dec	128