Discontinuation of Water Service for Delinquent Accounts

Discontinuation of Water Service For Delinquent Accounts

Otay Water District may disconnect water service for customers who fail to make payment in accordance with the terms of the Discontinuation of Water Service for Delinquent Accounts policy.

This policy is effective January 1, 2020.

Policy Documents

Residential and Multi-Family Delinquent Shut-offs

Otay Water District is required by state law to publish the total number of water shut-offs due to account delinquency from the previous calendar year. This data is updated on an annual basis.

Calendar Year 2024
Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
Number of Shut-Offs 310 234 130 177 195 141 206 177 176 240 184 147

For Calendar Year 2024

Number of Shut-offs
Jan 310
Feb 234
Mar 130
Apr 177
May 195
June 141
July 206
Aug 177
Sept 176
Oct 240
Nov 184
Dec 147